Careers

Spherical is a creative team of web designers, writers, developers, photographers, researchers, organizers, editors, data crunchers and social media gurus. Above all, we are travelers shaped by our diverse experiences and the belief that cultural connection is powerful.

Being a boutique scale agency we don’t hire often, but we’re always looking to have the right people available when roles open up at our New York, Bangkok, and Barcelona offices. Feel free to reach out directly at hello@spherical.co or apply below.

• Tell us about yourself
• Submit a 1-3 minute video about you and why you are a good fit for the role

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Current Opportunities

• Performance Reporting Analyst

  Spherical is a boutique digital marketing agency for luxury and lifestyle brands in hospitality and travel. We tell compelling stories for our clients through a creative, insights-driven approach to all things digital—from web design and development to content strategy and production to social media marketing and community management.

  Responsibilities:

  * Define the company’s overall analytics approach and evolution

  * Lead all analytics initiatives across assigned accounts

  * Collaborate across internal teams (e.g., SEO, Web, Paid, Social) to ensure that data is incorporated throughout our process.

  * Participate in the analytics implementation and data validation process for new site releases. Own Google Data Studio dashboard setup and configuration.

  * Develop deep, trusted partnerships with clients to deliver strategic insight that informs the direction of the account

  * Provide cross channel analysis and understand hotel/hospitality industry metrics

  * Work closely with Paid and SEO leads on client strategy & insights to develop overall customer segmentation mode

  * Generate powerful data-driven insights using analytical models and data visualizations

  * Identify triggers in guest journeys that could lead to the development of loyalty and increase revenues

  * Devise monthly and quarterly detailed recommendations to drive continuous improvement of the customer relationship management strategy

  * Lead data quality and completeness, working with the team to enhance and build upon our datasets in order to derive more meaningful insights.

  * Work with customer datasets to identify any anomalies and action on them

  Qualifications:

  * 3-5+ Years of experience

  * Advanced knowledge of Google Analytics, Google Data Studio, and Excel; along with hands-on experience in Synxis/hotel booking engines, Adobe, SuperMetrics, FB Ads Manager, Google Tag Manager

  * Tagging and tracking implementation

  * Strong communication skills and team leadership

  * Dashboard design and UI experience

  * Strong quantitative and qualitative analytical skills

  * Experience in Client Reporting

  * Multi task with the ability to set priorities, manage deadlines and business needs

  * Project management skills

  * Cross-channel strategy reporting

  * Hotel/hospitality experience a plus

  Benefits

  * Healthcare, Dental, Vision and Long-term disability coverage

  * 3 weeks paid vacation time

  * 3 months paid parental leave

  * Pre-tax transportation cards

  * Summer flex days June-August

  * Agency closes the last two weeks of the year for the holidays

  * 401k matching plan

  * Flexible work from home options

• Performance Marketing Manager

  Spherical Communications is looking for a Performance Marketing Director to join our marketing team in NYC. This role will have a strong focus on search marketing (SEO focus also with SEM experience), while also working across social media, content marketing and website analytics. The ideal candidate has a deep understanding of organic search, an analytical approach that stretches all areas of digital marketing including creative, and a strong technical
  background. This role will require a strong client facing presence and a holistic marketing approach that understands a wide range of digital marketing tactics and the intersections between each service area.

  Responsibilities:
  * Drive digital channel strategy for clients including planning, execution, and optimization
  * Develop the strategy and lead the execution for all paid (Paid Search, Display, Retargeting, Social Advertising, Metasearch, Programmatic) and organic (SEO) digital marketing channels.
  * Nurture and mentor direct reports and performance team members to maximize their potential and * further develop them as digital marketers
  * Evolve reporting suite to more effectively convey program performance and deliver regular insights
  that inform channel optimizations
  * Serves as a trusted adviser and subject matter expert (SME) both internally and externally.
  * Highly proficient in reviewing data, manipulating data, and developing insights
  * Create strategies around hospitality themes (destinations, services, packages, amenities, attractions, property openings, new offerings, promotions, restaurants, etc.)
  * Guide annual digital media plans and marketing budgets
  * Communicate digital marketing trends and best practices

  Qualifications:
  * Computer science, business or marketing majors preferred
  * 6+ years of E-Commerce and Online Marketing experience required
  * Deep knowledge of Paid Search, Display, Retargeting, Social Advertising, Metasearch, Programmatic, and SEO
  * Experience in hotels, hospitality, and the hotel industry required
  * Cross-channel media planning, buying, and optimizing
  * Email marketing experience a plus
  * Demonstrated experience of executing digital strategies that generate revenue and ROI growth
  * Understanding of CPC fundamentals and bidding optimization strategies
  * Social media analytics experience
  * Strong understanding of digital KPIs
  * Proven client relationship development skills
  * Proficient with G Suite, Microsoft Excel, Keynote and Powerpoint
  * Excellent communication skills
  * Ability to multitask and meet tight deadlines
  * Natural curiosity and a creative mindset
  * Google AdWords, Google Search Console, Facebook Business Manager experience
  * Represents/demonstrates the Spherical core values
  * Passion for travel

  Apply

• Senior UX/UI Designer

  Spherical is looking for a thoughtful, thorough and charismatic Senior UX/UI Designer to join the design team. This person will work directly with the Design Director to executive large-scale website design projects for a range of luxury hospitality clients. The candidate will be very detail oriented with the ability to talk through design decisions with intentionality and eloquence. They will offer design solutions in addition to reacting to prompts given by the Design Director while creating cohesive and fluid design narratives. An ability to be self-organized is important.

  Responsibilities:
  * Monitoring, creation and population of QA sheets with Design Director and Project Manager
  * Wireframes and final UI pages for full-scale sites including desktop and mobile page designs
  * Research and references website builds/products
  * Website briefing to development team
  * Execution of client design updates to be carried through to multiple designs
  * Image curation/selection and web ready content implementation on website projects
  * Collaboration with Design Director and performance team on design updates
  * Collaboration with Design Director and Project Manager/Coordinator on file organization and assets collection
  * Present designs to clients during various stages of design process

  Qualifications:
  * 4+ Years in interaction/visual design experience
  * Strong sensitivity to design details
  * Exceptional attention to detail
  * Exceptional design skills and portfolio
  * Fluency in industry design tools (Figma, Sketch, Photoshop, InDesign)
  * Strong understanding of WordPress, Squarespace, Shopify
  * Strong written and verbal communications skills
  * Open, curious and flexible mindset * Grit and eagerness to push things further
  * Experience and success at working within brand guidelines

  Apply

Ongoing Opportunities

• SEO Specialist

  Spherical is looking for a SEO Specialist to help manage organic search marketing initiatives for our luxury,
  hospitality clients. The SEO Analyst will support our digital marketing, search, content, social, and analytics
  teams. The ideal candidate knows foundational digital marketing concepts, particularly numbers-driven analytics and core SEO. Passion for travel and hospitality is a huge plus!

  Responsibilities:
  *Perform research and analysis, develop and regularly produce basic reports, conduct content and technical audits, and perform SEO forecasting
  *Continuously build your critical thinking, interpersonal skills, presentation delivery, demonstrate curiosity and proficiency in all aspects of SEO
  *Research, identify, and generate actionable insights from data that inform your clients’ SEO programs from
  sources including but not limited to Google Analytics, Google Search Console, Google Trends, Google Ads Keyword
  Planner, Adobe Analytics, and more with help from others.
  *Contribute to technical site audits using a suite of tools like Screaming Frog and SEMRush.
  *Contribute to the development of strategic deliverables such as content gap analyses (and associated opportunity forecasting) that identify and highlight competitive opportunities for our clients to pursue.
  *Review and provide best practice SEO recommendations for page templates, individual pieces of
  site content, and other assets such as YouTube videos including but not limited to meta data, schema markup,
  internal linking, and light content edits with the ability to defend your recommendations by citing data and/or
  relevant sources.
  *Support and create reporting for your clients including delivered at different cadences (monthly, quarterly, annually).
  *Proactively look for anomalies and surfacing opportunities through monitoring your clients’ SEO programs’ progress regularly for performance and threats, escalating wins, losses, and opportunities to your team and client.
  *Communicate effectively on a cross-functional client team and senior SEO team
  *Manage time and tasks using our Project Management platform called Hive.
  *Contribute to the SEO department through sharing news bites, participating in our Slack channels, engaging during vendor meetings to learn new features and ask probing questions, and supporting internal projects (like pitch projects).

  Qualifications:
  *A team player with strong communication skills
  *Research and analytical skills
  *Able to manage projects with minimal supervision
  *An eye for detail and high-quality standards for delivery
  *Proficiency in Screaming Frog and popular keyword tools (Google, SEMrush, etc)
  *Experience working with CMS and building/administering content in CMS environments
  *Exposure to content strategy, web development, and off-site platforms like YouTube.
  *Experience with website analysis using a variety of analytics tools including Google Analytics & Google Data Studio.
  *Basic knowledge of HTML and website functioning are assets
  *Up to 5 years of experience in SEO and digital marketing

  Apply

• Account Coordinator, Digital Projects

  Spherical is looking for an organized and creative Account Coordinator for the Creative & Technology team who
  will serve as an important liaison for website design and branding projects and will report directly to the Project
  Account Manager. The ideal candidate has an understanding of creative processes, as well as an eye for design and a love for hospitality.

  Responsibilities:
  *Support to Web team
  *Support Project Account Manager in asset organization, project documentation, and internal communications
  *Assist in managing internal team task queues with understanding of priorities and work flows
  *Support client communications and relationship management and assist
  on internal projects

  Qualifications:
  *1-3 years of Account Management experience in a creative/digital agency (or similar role)
  *Excellent customer service skills
  *Experience working with creatives and developers
  *Experience working with website development
  *Proven experience in hospitality and travel industry is a plus
  *Experience with Wordpress, Adobe InDesign and Adobe Photoshop are a plus

  Apply

• SEO Analyst

  Spherical is looking for a SEO Analyst to help manage organic search marketing initiatives for our luxury,
  hospitality clients. The SEO Analyst will support our digital marketing, search, content, social, and analytics
  teams. The ideal candidate knows key digital marketing concepts, particularly numbers-driven analytics and core SEO.
  Passion for travel and hospitality is a huge plus!

  Responsibilities:
  *Perform research and analysis, develop and regularly produce basic reports, conduct content and technical audits, and perform SEO forecasting
  *Continuously hone your critical thinking,
  interpersonal skills, presentation delivery, demonstrate curiosity and proficiency in all aspects of SEO
  *Research, identify, and generate actionable insights from data that inform your clients’ SEO programs from
  sources including but not limited to Google Analytics, Google Search Console, Google Trends, Google Ads Keyword
  Planner, Adobe Analytics, and more with limited oversight and help from others.
  *Contribute significantly to technical site audits using a suite of tools like Screaming Frog and SEMRush.
  *Contribute significantly to the
  development of strategic deliverables such as content gap analyses (and associated opportunity forecasting) that
  identify and highlight competitive opportunities for our clients to pursue.
  *Review and provide best practice SEO
  recommendations for page templates, individual pieces of site content, and other assets such as YouTube videos
  including but not limited to meta data, schema markup, internal linking, and light content edits with the ability to
  defend your recommendations by citing data and/or relevant sources.
  *Develop and create reporting for your clients including delivered at different cadences (monthly, quarterly, annually).
  *Take proactive accountability for anomalies and surfacing opportunities through monitoring your clients’ SEO programs’ progress regularly for performance and threats, escalating wins, losses, and opportunities to your team and client.
  *Communicate effectively on a cross-functional client team
  *Manage time and tasks using our Project Management platform called Hive
  *Contribute to the SEO department through sharing news bites, participating in our Slack channels, engaging
  during vendor meetings to learn new features and ask probing questions, and supporting internal projects (like pitch
  projects).

  Qualifications:
  *A team player with strong communication skills
  *Research and analytical skills
  *Able to manage projects with minimal supervision
  *An eye for detail and high-quality standards for delivery
  *Proficiency in Screaming Frog and popular keyword tools (Google, SEMrush, etc)
  *Experience working with CMS and building/administering content in CMS environments
  *Exposure to content strategy, web development, and off-site platforms like YouTube.
  *Experience with website analysis using a variety of analytics tools including Google Analytics & Google Data Studio.
  *Basic knowledge of HTML and website functioning are assets
  *Up to 2 years of experience in SEO and digital marketing

  Apply

• Paid Media Coordinator

  Spherical is looking for a Paid Media Coordinator to be responsible for the day-to-day management of paid digital
  marketing campaigns for our luxury and lifestyle hospitality clients. Campaigns can include paid search, metasearch,
  display and social advertising strategies. The ideal candidate knows key digital marketing concepts, particularly
  numbers-driven analytics and eCommerce. Passion for travel and hospitality is a huge plus. This candidate will be
  responsible for optimizing paid media channels to support the digital marketing department in their goals.

  Responsibilities:
  * Developing, executing, and optimizing cutting-edge digital campaigns from
  conception to launch
  * Working cross-departmentally to align campaign strategies and goals across the
  organization
  * Defining, measuring, and evaluating relevant paid media KPIs
  * Overseeing and managing
  budgets
  * Establishing 3rd party relationships and identifying potential new partners
  * Demonstrating value
  against all initiatives by providing monthly/quarterly metrics report
  * Monitoring industry trends and present
  new ideas to internal teams
  * Collaborating with our SEO, creative, and social teams

  Qualifications
  *At least 2 years of hands-on paid search (Google Ads, Microsoft Advertising)
  experience
  * Expertise in conceiving, testing, and optimizing ad copy
  * Experience in Excel and/or Google
  Sheets for data management and budgeting is a plus
  * Analytics and Google Data Studio Experience
  * Facebook
  Ads Manager experience a plus
  * Understanding of hotel booking flow and KPIs is a plus

  Apply

• Social Media Account Manager

  Spherical is looking for a Social Media Manager to oversee all social media strategy, help with active community
  engagement and content creation, and lead client meetings on social strategy. The ideal candidate has extensive
  experience with social media strategies and analytics, but continues to think outside the box for innovative
  solutions. This person will be a core social strategist for Spherical, taking on full responsibility for key clients
  and direct strategy development for others.

  Responsibilities:
  * Oversees and develops overall social strategy for each client, working
  closely with creative and editorial leads
  * Collaborate with content team for strategic planning and
  execution
  * Oversee account managers and account coordinators
  * Project manage team to set deadlines and
  ensure follow through
  * Take the lead on key client relationships
  * Laisse with internal content, production,
  and analytics teams
  * Oversee strategy and execution of social advertising campaigns
  * Creative experience in
  copywriting and defining visual identity
  * Stays relevant in the industry – explore new platforms, innovations
  and tools and provide proactive ideas to clients
  * Reports weekly to account and marketing directors on client
  progress
  * Assists in proposal creation for new and existing clients

  Qualifications
  * 3-5 years experience (Manager) / 5-8 years experience (Director) in social media
  management and strategy, ideally at a creative agency
  * 3-5 years experience (Manager) / 5-8 years experience
  (Director) of team management experience
  * Hospitality industry is a huge plus
  * Familiarity with data
  analytics and how to translate into community content are a plus
  * Proven client relationship development skills
  and internal communication skills
  * Proactive, driven, and engaged individual with strong organizational
  skills
  * Proven working experience in project management and accountability

  Apply

• Social Media Account Coordinator

  Spherical is seeking a Social Media Account Coordinator to support our Social Media marketing team. This person will
  be hands on with various social media channels for multiple entities, assist with client services and communicate
  with luxury hospitality clients on a daily basis. The ideal account coordinator is familiar with and can discuss a
  broad range of digital marketing strategies and campaigns.

  Responsibilities:
  * Oversees and executes community management on client projects
  * Assists
  Account Manager in building monthly and quarterly reports
  * Oversees implementation of social media content
  *
  Drafts and reviews content as needed
  * Assists Account Manager in developing strategic recommendations and
  campaigns
  * Research and identifies influencers that align with campaign objectives
  * Assists Account Manager
  in facilitating workflow and managing project deliverables across all project areas
  * Schedules client and
  internal meetings
  * Assists with client correspondence and interaction as determined by Account Manager
  *
  Assists Editorial leads in following up on content requests for social and editorial calendars
  * Assists creative
  leads in sourcing photos for social and editorial calendars and planning itineraries/shot lists for content
  production trips
  * Copywriting for monthly content calendars

  Qualifications:
  *Proven experience in Social Media marketing. Experience in hotels, hospitality,
  and travel industry is a plus
  * Excellent written and verbal communication skills
  * Excellent customer service
  skills
  * 1-2 years of social media management experience preferred

  Apply

• Integrated Marketing Account Manager

  Spherical is looking for a Client Service Account Manager to join our marketing team in our SoHo office in NYC. This
  role will have a strong focus on the intersection of Performance Marketing and Social Media Marketing. The ideal
  candidate has extensive experience with social media strategies and analytics as well as search marketing (SEO and
  PPC), content marketing, and website analytics. This person will be a core strategist for Spherical in the
  performance and creative realms, taking on responsibility for a portfolio of key clients and delivering holistic
  marketing approaches for all areas of digital marketing.

  Responsibilities:
  * Lead key client relationships as day-to-day account representative
  * Lead
  weekly client check-ins, monthly client reporting, quarterly and annual client planning
  * Establish client
  specific cross-service strategies in collaboration with departmental specialists
  * Laisse with internal social,
  content, production, and analytics teams
  * Deep understanding of both marketing creative and performance
  *
  Stay relevant in the industry – explore new platforms, innovations and tools and provide proactive ideas to
  clients
  * Assist development team and search marketing team in performance marketing projects
  * Handle ad hoc
  client requests in a timely manner

  Qualifications:
  * Computer science, business or marketing majors preferred
  * Experience in
  hotels, hospitality, and the hotel industry is a huge plus
  * 3-5 years of client service and team management
  experience
  * 2-5 years of search marketing experience
  * 2-5 years in social media management
  * Social media
  analytics experience
  * Proven client relationship development skills
  * Excellent communication skills
  *
  Working knowledge of search marketing
  * Ability to multitask and meet tight deadlines
  * Able to influence and
  build trust
  * Natural curiosity and a creative mindset
  * Proficient with G Suite, Microsoft Excel, Keynote and
  Powerpoint
  * Knowledge of various Google technologies including Webmaster Tools, Analytics, and
  Google My
  Business
  * Hosting and DNS knowledge
  * Represents/demonstrates the Spherical core values
  * Passion for
  travel

  Apply

• Integrated Marketing Account Coordinator

  Spherical is seeking a Client Service Account Coordinator to support our digital marketing team in our SoHo office in
  NYC. This person will assist with client services and communicate with luxury hospitality clients on a daily basis
  to manage marketing requests. The ideal account coordinator is familiar with and can discuss a broad range of
  digital marketing strategies and campaigns.

  Responsibilities:
  * Take responsibility for the client’s marketing goals
  * Communicate with
  marketing team on client requests to produce accurate timelines
  * Assist the digital marketing team with client
  interfacing and active campaigns
  * Monitor and track project management tasks and action items
  * Aid in
  implementing paid media (paid search, metasearch, display, and social advertising) campaigns and SEO tasks
  *
  Handle ad hoc client requests in a timely manner

  Qualifications:
  * Computer science, business or marketing majors preferred
  * 1-2 years of
  account management experience
  * Proven experience in digital marketing
  * Experience in hotels, hospitality,
  and the hotel industry is a huge plus
  * Be fluent in all digital marketing offerings
  * Excellent written and
  verbal communication skills
  * Attention to detail
  * Proactive work style and self-starter
  * Excellent
  customer service skills
  * Google Adwords: 1 year
  * Facebook Ads: 1 year
  * Google Analytics: 1 year
  *
  Represents/demonstrates the Spherical core values
  * Passion for travel

  Apply

• Community Manager

  Spherical is looking for a Community Manager to lead engagement and social strategy on client social media accounts.
  This role is fundamentally focused on executing social media strategy by proactively engaging the community and
  starting and continuing conversations. This person will be focused on organically growing client presence with
  incessant execution and savvy communication.

  The ideal candidate has a love of social media, both personally and professionally, and maintains strong
  conversational communication skills across platforms. You have a strong grasp of social media strategy and
  execution. The role requires enthusiastic engagement with the community through cultivating relationships and
  networking. The Community Manager will develop and implement social media strategies, manage platforms, and liaise
  with the marketing team and clients.

  Responsibilities:
  * Organic growth and engagement
  * Actively develop relationships with
  community members through execution of social strategy.
  * Cultivate an approachable and friendly online presence
  for clients.
  * Track community interactions and content creation with superb organization.
  * Gear community
  activity toward marketing goals and report on progress.
  * Gather community insights to apply to future content
  ideation
  * Manage and moderate community conversation. Advance brand visibility within the community.
  *
  Identify and engage with influencers.
  * Use storytelling to develop community interest.
  * Develop social media
  strategy across platforms.
  * Use social metrics and insights to prepare monthly reports for clients.

  Qualifications:
  * Proven experience developing conversations and visibility through active
  engagement.
  * You enjoy working on a collaborative team.
  * Technical Skills:
  * Familiarity with data
  analytics and how to translate them into community content.
  * Social media addict
  * Maintain an active
  approachable presence across social media platforms.
  * Have current knowledge of all platforms and social media
  tools and their uses.
  * Ability to interface with community members, clients, developers, and writers.
  *
  Always updated on what is trending on social networks.
  * Great verbal communication.
  * Minimum 1 year work
  experience managing social media.

  Apply

• Visual Content Producer

  Responsibilities:
  * Support the content production team with researching and sourcing photography
  for several hospitality clients.
  * Work with the marketing and editorial teams to implement content in
  Wordpress.
  * Source and capture imagery to be implemented across social media platforms.
  * Work with Lead
  Creative Producer to put together pitch decks, mood boards, and updates to company portfolio.

  Qualifications:
  * Passion for photography and strong eye for design.
  * Working knowledge of
  social media tools, photography.
  * Organized, detail oriented, and able to handle multiple deadlines.
  *
  Creative visually and strategically, looking to collaborate with team and concept new ideas that are on-brand for
  each client.
  * We will reach out if your resume and notes indicate that there is a good fit for this role!

  Apply

• Junior Web Designer

  Spherical is looking for a Junior Designer to join the team. This person will work directly with the Lead Visual
  & Interactive Designer and support the Creative Director to executive large-scale website design projects and
  extend a clients overall digital presence. The ideal candidate will be very detail oriented, willing to do whatever
  it takes and have worked in industry for 1-3 years.

  Responsibilities:
  * Research and references website builds/products
  * Email template designs
  with designer
  * Website notification designs with designer
  * Design updates to be carried through to multiple
  designs
  * WordPress training and crash course with Designer
  * Collaboration with Designer on design updates to
  sites and blogs
  * Monitoring, creation and population of dev QA sheets with Designer and Content manager
  *
  Monitoring, creation and population of design QA sheets with Designer and Content manager
  * Collaboration with
  Designer, content manager and Marketing team on file organization
  * Collaboration with Designer and content
  manager on Design and development QA sheets
  * Content implementation (copy, imagery, URLs, SEO) on website builds
  with Content manager

  Qualifications:
  * 1-3 Years in interaction/visual design experience
  * Exceptional attention to
  detail
  * Exceptional design skills and portfolio
  * Proficiency in industry design tools (Sketch, Photoshop,
  InDesign, Zeplin)
  * Basic knowledge of HTML, CSS, Javascript
  * Basic understanding of SEO
  * Strong
  understanding of WordPress, Squarespace, Shopify
  * Strong written and verbal communications skills
  * Open,
  curious and flexible mindset
  * Experience working with development team
  * Up on tech innovation (web apps,
  AR)
  * Grit and eagerness to push things further
  * Experience and success at working within brand guidelines

  Apply